Apta Healthcare Blog

With the rise in healthcare consumerism, patients demand access to the highest level of care and the latest technology. Care coordination and navigation is central to this trend, and with it the use of convenient apps to deliver top quality care in a way that’s both easy and comfortable for patients.

Healthcare isn’t exactly known for its high-touch customer service. Getting in and out of the doctor’s office or the hospital in a reasonable amount of time is about as much as most people ask for, and even that can be a challenge. When you need to coordinate multiple physicians and specialists, the process becomes even more daunting.

Telemedicine has revolutionized healthcare delivery in recent years by bringing doctors into living rooms via video. What once might have been considered science fiction is very much a reality.

If you were renting a house, would you invest $30,000 in a kitchen renovation? Of course not. The investment would only benefit the owner who still has complete control over the future of the home. In the world of insurance, the fully insured model is just pouring money into a rental.

The healthcare delivery process has traditionally been fragmented and confusing for consumers. While evaluations, specialty care, drug delivery and rehabilitation are rightly handled by different practitioners, there’s rarely meaningful coordination between the individual components.